Privacy policy

Effective Date: September 17, 2023

Pure Passion Fragrances is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.

What information do we collect?

We collect personal information from you in a variety of ways, including:

  • When you create an account on our website, we collect your name, email address, and shipping address.
  • When you place an order, we collect your name, email address, shipping address, and billing information.
  • When you contact us for customer support, we collect your name and contact information.
  • We may also collect other types of personal information from you, such as your browsing history and product preferences.

How do we use your information?

We use your personal information to:

  • Process and fulfill your orders.
  • Provide you with customer support.
  • Improve our website and services.
  • Send you promotional emails, if you have opted in to receive them.

How do we share your information?

We share your personal information with Shopify, the e-commerce platform that we use to power our store. Shopify uses your personal information to provide us with the services we need to operate our store, such as processing payments and shipping orders.

We may also share your personal information with third-party service providers that we use to help us operate our store, such as email marketing providers and shipping carriers.

We will not sell or rent your personal information to third parties without your consent.

How do we protect your information?

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security measures, including encryption and firewalls.

How long do we retain your information?

We retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations.

Your choices

You have the following choices regarding your personal information:

  • You can opt out of receiving promotional emails from us by clicking on the unsubscribe link in any promotional email we send you.
  • You can request access to your personal information or request that we delete your personal information by contacting us at hello@purepassionfragrances.com.au

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any changes, we will post the updated Privacy Policy on our website.

Contact us

If you have any questions about this Privacy Policy, please contact us at hello@purepassionfragrances.com.au

Additional Information for Australian Residents

Under the Privacy Act 1988 (Cth) (Privacy Act), you have certain rights in relation to your personal information, including the right to:

  • access your personal information;
  • correct your personal information;
  • request that we delete your personal information; and
  • complain about our handling of your personal information.

If you wish to exercise any of these rights, please contact us at hello@purepassionfragrances.com.au

We will respond to your request within a reasonable time frame and in accordance with the Privacy Act.